Take on Mental Health & Find Happiness
Depression is one of the most common mental illnesses, and it is the leading cause of disability worldwide. Unfortunately, approximately 35% of adults with depression have not received treatment. Team member Wendy Jacobs is sharing her story so others who suffer can benefit from UnitedHealth Group resources focused on mental wellbeing.
Diagnosed with a depressive disorder 18 years ago, Wendy is no stranger to seeking help. She’s been on various medications and has participated in counseling over the years, often functioning so well that she has stopped going to her therapy sessions. But with a busy career as a customer service navigator in Maryland Heights, Missouri and a caregiver to her family, Wendy has found it challenging to keep everything in balance.
So after her biometric screening last year, she met with her on-site Health Care Advisor, Bethany, to review her results and discuss her depression and anxiety.
“The signs can sneak up on you and you can be in a very dark place,” Wendy said, adding that it’s not uncommon to internalize the stress felt by the members she helps every day. “They are dealing with chemo, expensive tests and grim diagnoses. It can definitely weigh on you.”
Bethany suggested Wendy meet with an Employee Assistance Program (EAP) counselor. Wendy admits that she was reluctant at first to make the appointment.
“The issues themselves make you want to avoid taking that first step and then follow through and meet with someone,” she said. “But the company has been so great to work with, and accommodate my weekly meetings with my EAP counselor. I feel like they care about me and want me to be healthy.”
Wendy also wants others to know that there is no shame in seeing a therapist. “I am sharing my story so others might be more comfortable in seeking help. Talking to someone and getting an outside professional opinion about how to work through issues is absolutely helping me bring my best self to work every day,” she said. “The brain is just another organ that needs to be healthy. No one should feel ashamed to seek help.”
Support resources – available whenever you need them
Employee Assistance Program (EAP)
All active employees and their household family members are eligible to use the EAP, a free, voluntary and completely confidential resource. You can receive in-person and telephonic support from master’s-level licensed counselors for a variety of issues, including emotional problems, depression, stress and more. There is no cost for telephone and online access to EAP resources. The first five face-to-face sessions (per person, per issue, per year) with a licensed counselor are free.
For more information:
- Call 866-781-6396, available 24/7 | Visit www.liveandworkwell.com (access code: united)
- O360 EAP: 866-374-6061 | www.liveandworkwell.com (access code: optum360)
- OCI EAP: 855-409-7058 | www.liveandworkwell.com (access code: Optumcare)
*OCI employees are eligible for three face-to-face sessions (per person, per issue, per year)
Stride – Stress Less
Visit the Stride Stress Less page for a variety of resources, including webinars and online coaching programs.
Sanvello App New!
Download Sanvello, an evidence-based mental health app to help control your mood and feel better. Created by clinical experts, Sanvello helps you manage stress, anxiety, depression, and other conditions—and improve overall mental well-being—by helping you develop self-care routines, habits, and strategies in your day-to-day life.
Employees get free premium access to Sanvello: Download the app from the App Store or Google Play.
- If you have UnitedHealth Group medical coverage: After creating an account, you’ll be prompted to upgrade via insurance by providing your UnitedHealthcare insurance information (provided on your medical ID card). Sanvello is also available to family members on an eligible medical plan.
- If you are not enrolled in UnitedHealth Group medical coverage: Simply create your Sanvello account with your work email address.
- For questions, please contact firstname.lastname@example.org
Learn more about the Sanvello app features and eligibility on The Hub.
Talkspace Online Therapy
Try Talkspace, which offers convenient, safe and secure online therapy. With Talkspace, you can regularly communicate with a therapist, safely and securely from your phone or desktop; no office visit required. Visit www.talkspace.com/connect, register (first visit only) and choose a provider. You can also find Talkspace in the provider search via http://www.liveandworkwell.com or www.myUHC.com. Learn more about TalkSpace.
For additional support and guidance on the resources available to you, those enrolled in eligible medical plans have access to Health Care Advisor. Call 800-357-1371, email email@example.com or chat by texting "CHAT" to 58647 (message and data rates may apply) to get started.